Prospecting Response Rate
Increasing your prospecting response rate can sometimes be a task that you won’t do correctly without specific daily tasks. Today Staci and Nicole talk about how scheduling and tags can help your response rate while prospecting.
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How Scheduling And Tags Can Help Your Response Rate While Prospecting
Nicole: How do I tackle my huge inbox of messages while also prospecting new people? What a wonderful problem to have. That’s awesome. How do I tackle my huge inbox of messages while also prospecting new people? Well, we’ve talked about this before Porsche, where you have those tag messages, and you hit those first if it’s Facebook Messenger. I’m assuming it’s Facebook Messenger.
It could be Instagram. But if you’re using the key replacement words, and it allows you to search for things, you can knock out messages with your key replacements and respond to them properly. I think you just have to set time aside and do it. I mean, that’s important. Right? You are wanting to be in conversations every day with new people every day. You want to be following up with them every day. So this is an opportunity. You’ve got to fit that into your DMO. [Staci], let’s talk about this.
Staci: Porsche, I mean, I really do think this is such a quality problem. When it comes to messages in my inbox, I do a couple of things. I don’t know if this will be helpful to you, but Nicole already covered tags. You do have to schedule. She’s absolutely right. Do not be in reaction mode when it comes to your business. If you are working your business efficiently, you’re going to be getting messages coming in all day long. I hope.
I hope that’s happening for you. I really do. But you can’t be answering them all day long because then, like Nicole said earlier, you’re working your business 14 hours a day, and you’re never present with anyone because you’re always looking at your phone. So set a time in your schedule that you are going to respond to messages. That’s first and foremost. Right? So you’re not always in reaction mode.
Then some of the things that I do is I use very specific terminology for different things. I’ll give you an example. There are certain words that you would use if you were talking to someone about the business. I might say, “Drop a quick video.” That’s terminology that I use a lot with people.
I’ll say, “The next step is I’m going to drop a quick video in here.” Okay, for example. I always use that term, and I do it intentionally so that when I’m looking to follow up with people that I’ve actually shared information with, all I have to do is go to the search bar in Messenger and put the words “quick video” and all of the messages where I use those words consecutively are going to show up. And then I can just literally go down them one after the other, after the other, after the other.
Now I’m a crazy person who keeps things on spreadsheets, so I know who I’ve reached out to. And I also use the 90-day activity journal, right, so I know who I’m following up with. But that’s an easy way to just keep your inbox a little bit cleaner. And it’s the same thing for products. If you have hero products that you’re talking about all the time, use a certain term when you’re introducing that to your prospect.
Say it’s sparkly, purple gel. Say that’s your product. Okay? If you always use the term sparkly purple gel when you’re introducing them to that product, all you have to do is search sparkly purple gel in Messenger at the top, and every message where you’ve said that is going to pop up in order. You can just go down and make sure you’re following up with those people. But schedule it. That’s my advice.
Nicole: I love that. Ah, so important. And it’s a great question, Porsche. We should all have that quality of problem. Right? But we also need to dig our ditches. Or we’re going to not pop that cap off, and we’re going to stop talking to people because we’re afraid that we’re going to be inundated with messages. Oh, that. Never. Dig those ditches, have a system in place, and you’ll be able to do it. But you do need to schedule it just like Stacy said.
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