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How to Call Back and Convert MLM Leads
So you finally got some MLM leads, what do you do now? That is a very common question that I get. This quick blog post will cover what to say when you call them and how to convert as many MLM Leads as possible using the telephone.
How to reach out to MLM Leads that you purchased
Some of you know I have a partnership with responsive data and sell leads through my site at Top Earner MLM Leads. Here are my suggestions to buy MLM leads whether through me or someplace else.
1. Call them as quickly as possible. Leads that are local and or real-time are the best. The longer it takes for you to receive the lead and call them back, the less likely they will recall entering their information and the greater chance you will have of NOT converting them.
2. I get this question ALL THE TIME. “Ray, when I call these leads, what should I sell them? Should I sell them MLSP first or my primary company?” I suggest NOT having a already determined sales product when calling them. My suggestion is call them and LISTEN. Listen to what they are looking for and what they are also able to do. If someone is dead broke, then you may want to promote to them a low cost entry product at first to get them in the door. You may be talking to a lead that is very satisfied with their network marketing business but looking for ways to market it better, for those, I would suggest promoting My Lead System Pro.
3. After you listen to them tell you what their wants and problems are, offer them a solution and then a pathway to follow if they want to solve their problem. For example, you mentioned you really needed to do something about _______, if I could show you a way that would help with that, would you be open to it or are you not that serious about it right now? When they answer that they are serious, respond with, I have a video at ______, go through that to see if it is a fit or not and if it is or you have questions, call me back at _________. Note: You could also schedule how soon they plan on watching the video and follow back up with them if that is more your style.
How to call back MLM Leads that opted into your website/blog
I guess we should tackle the first question of SHOULD you call back an MLM Lead that opted into your website? Here is my opinion and estimation:
If you are brand new and do not have a strong online presence, you will lose 95% of the network marketing leads that you do not call. They will go find someone willing to call them or join a stronger marketer and give up on the fact that anyone cares enough to actually call them, either way, 95% of your leads will not sign with you if you are new and you decide to be too lazy to call them.
If you have a strong brand and have the ability to get signups without calling them, you will only lose about 30-40% of your MLM leads, the rest may sign up with you. The only bad part is the best leads, will go find a leader that will call them back so the ones you do lose by not calling will be the best possible ones.
Here are my suggested steps to calling back a MLM lead that opted into your website:
1. Call them back as quickly as possible. If you get their voicemail, leave a voicemail saying, “Hey, this is ____, you visited my website at ____ and I am just calling you to let you know there is a real person behind the website. If I can help you in any way, call me back at ______.” If you want to be more vague, and raise curiosity and probably the amount of calls you get back, you can leave this one, “Hey, this is ______, I was referred to you, you can reach me at _______”.
2. Similar to above, listen to them and their needs and offer something appropriate to what they are looking for. The above script works well with these leads as well.
3. Look for them on Facebook and try to connect with them that way. You would be amazed at who will NOT return your calls but will answer your facebook message and then later get on the phone with you.
If you enjoyed this post please comment and share if you want more content like this
Ray Higdon
Skype: ray.higdon
Email: RayLHigdon@RayHigdon.com
Image: David Castillo Dominici / FreeDigitalPhotos.net
Image: Stuart Miles / FreeDigitalPhotos.net
PS: If Your Upline Does Not Have a Step-By-Step Blueprint For Success, Check This Out (Unless You Already Have Too Many Leads) – Click Here For Instant Access
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pete olsen says
October 1, 2011 at 2:44 pmListen listen listen. Talk less listen more.
Pete
Ana Carter says
October 1, 2011 at 4:17 pmHi Ray
Thanks for info. That’s the questions I always receive from my downline as well. Eill pass on this info.
Ana
Richard Duke says
October 1, 2011 at 4:55 pmThe quicker a person responds to a lead the better, but any response is better than no response. Most people go through a lot of effort to get either purchased or optin lead then do not make little effort to call them and then a 2nd followup.
Etieno Etuk says
October 1, 2011 at 5:38 pmGreat post, Ray. I like the suggestion of locating the prospect on Facebook and connecting with them that way.
Thanks for sharing these tips.
Nicholas Wind says
October 2, 2011 at 11:58 amGood common sense post Ray.
I know you are teaching calling leads but ALL OF IT COMES BACK TO MIND SET AND THEN DISCIPLINE.
Darn it.
I now teach fitness at home and the analogy for fitness and marketing is so much the same.
For folks who don’t like fitness but know they should do something to maintaine themslves starting to excercise is painful.
You may not see results for weeks or months and now since you’ve started you now feel worse and are probably really sore and tired.
So that’s when he rubber meets the road and many do quit since they feel crappy now and they’re working through one of those laws of compensation which is…Delayed gratification.
It sucks but to get fit is not free.
Takes effort.
Most here reading know that delayed gratification is huge when learning any marketing with making money as the end goal.
I know ,I started after 50 years old learning online “stuff” and the delay was 2 -3 years before making money.
As far as fitness I am 55 with a six pack and now close to my college basketball weight of 33 years ago.
Fitness comes easy to me and always has but marketing online and off was really tough and still takes all my discipline.
Calling leads is easy when the head is right like fitness is easy when the head is right.
Everest John Alexander says
October 3, 2011 at 2:58 amThanks, Ray! This information is actually worth something. I really appreciate that! Great job!
Steven Schmeltzle says
October 3, 2011 at 7:16 amThis post covers one of the biggest obstacles in this industry of knowing what to say to someone on the phone. You’ve given some great examples to help people get started. Someone getting ready to get on the phone should also prepare themselves to not be attached to the outcome. Call your prospects without any intention other than trying to help the other person.
Steve Krivda says
October 3, 2011 at 12:06 pmYea man, i always look them up on FB. Sometimes they say “NO” then come back asking questions after a couple of weeks.
Carolyn says
October 3, 2011 at 12:31 pmThank you, This was the answer I was looking for!
Norman McCulloch says
October 3, 2011 at 4:48 pmHello again Ray,
I fond the info to be very educational. I always enjoy reading your posts and always learn something from eac h one.Thanks again!
Bryan Salek says
October 3, 2011 at 10:20 pmThanks Ray. Helpful as always.
Maria Eves says
October 4, 2011 at 10:40 pmHi Ray I so appreciate what you have shared. Im in New Zealand and I find a lot of leads are basically out of reach with time zone. I call them they asleep & the ones that do answer they scream hehehe and i loose them. I call them at appropriate time they got no cash or their english is not the best. or they got a virus or … so many excuses I know…ill just keep calling them Ray…hehehe
I luv to call leads Ray…staying consistent daily is the lesson here for me.
I so appreciate this post Ray!
Ray Higdon says
October 5, 2011 at 5:22 amYes sir!
Ray Higdon says
October 5, 2011 at 5:22 amShare away!
Ray Higdon says
October 5, 2011 at 5:23 amvery true
Ray Higdon says
October 5, 2011 at 5:23 amYes, that does not mean skip the call though =)
Ray Higdon says
October 5, 2011 at 5:23 amRock on bro, thanks
Ray Higdon says
October 5, 2011 at 5:23 amHaha, thanks
Ray Higdon says
October 5, 2011 at 5:24 amThere you go bro
Ray Higdon says
October 5, 2011 at 5:24 amGreat job Steve
Ray Higdon says
October 5, 2011 at 5:24 amWelcome Carolyn!
Ray Higdon says
October 5, 2011 at 5:24 amWelcome Norman!
Ray Higdon says
October 5, 2011 at 5:24 amRock on big guy
Ray Higdon says
October 5, 2011 at 5:25 amBefore you call you should certainly look up their time zones. if you are buying leads and they are terrible, buy from somewhere else!
Hezi says
October 5, 2011 at 2:07 pmHi, Ray
Tks for sharing !!
Ryan Biddulph says
October 6, 2011 at 4:23 amHi Ray,
Good tips.
Make that strong, quick connection. Show people you are there. A real, living, breathing human. I started including videos with every post and noticed an instant increase in responses. People can see me. They know I’m real. We forget this, and the whole online trust issue….and calling leads and showing up on video over and over lets people know you are a real, living person who cares for others and intends to be there for them.
Thanks for sharing!
Ryan
Peter Day says
October 9, 2011 at 1:40 amRay, great tips thanks. The more I read your blog, the more normal this stuff gets…just be like a shopping mall, figure out what they want and give it to them!
Mick Hastings says
October 26, 2011 at 9:39 pmThanks, Ray! This information is awesome to spread to my down-line! Maybe if they hear how to respond to their leads from you, they will start listening to just how important this topic is! It can be the reason that you grow your business on a continuous level or fighting every month to get just one new person into their down-line! Thanks for sharing!